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How your data is used

Effective September 1, 2023

We understand that trusting your data to any AI solution comes with questions. We're here to address your concerns and assure you of the complete privacy and security of your data when using our product.

Who owns my data?

Only you do. You retain complete ownership and control of your data. We act as a facilitator, providing the tools and infrastructure to leverage your data within the solution. You decide what data to use, how it's used, and when you want to delete it.

How is my data used in the solution?

Your data is solely used to train and personalize your AI model specifically for your needs. It powers the solution's ability to generate text, respond to questions, or complete tasks based on your unique data and requirements.

Will my data show up in ChatGPT?

Absolutely not. Your data is completely isolated. While we do use tools from 3rd parties, your data does not contribute to the development of any third-party models such as Google's Bard or ChatGPT from OpenAI.

How long will you retain my data?

If you are an active customer, your data will be available on the RFP Ninja as long as you choose.  You can access, extract, or delete it at any time. If you terminate your subscription, you can either delete the data before terminating the subscription, or your data will automatically be destroyed within 90 days after your subscription end date. 

Can I delete my data at any time?

Yes, you are free to delete your data at any time. It will be permanently removed from our systems, and any models trained on your data will be automatically disabled.

Do you share my data with competitors?

Your data is your intellectual property and remains confidential. We never share it with anyone. Your specific data is only used to improve your own responses in RFP Ninja and is never used for any other purpose.

What security measures are in place to protect my data?

We employ industry-leading security measures to ensure the complete protection of your data. This includes secure data storage, encryption, and access controls to prevent unauthorized access or usage.

Can someone else access my data within my company?

You determine who has access to your data within your company by setting user permissions within RFP Ninja. We only provide the framework; you control the access keys.

What if I want to stop using RFP Ninja?

You can discontinue your subscription at any time. Your data will be automatically deleted from our systems, and any personalized models will be also be deleted.

Do you track or monitor my usage on the platform?

Yes. We track your usage in RFP Ninja for aggregate analytics, security, billing, and performance optimization purposes. 

What happens if my data contains sensitive information?

You determine and control the data you feed the in RFP Ninja. We recommend not including sensitive information, especially personal information, unless absolutely necessary for the model's performance. Any information that you submit is stored encrypted on the platform.   

We hope these answers address your concerns and provide you with the confidence to leverage our RFP Ninja. We are committed to data privacy and security, and your trust is our top priority.  You read more about our Privacy Policy here. If you have additional questions, contact us at privacy@rfpninja.com